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If you have any questions or concerns about our shipping return and exchange policy, please don't hesitate to contact us at [email protected] or submit a request at Customer support
Delivery options:
We currently only offer shipping within the United States
We currently offer Standard Shipping.
Shipping fees may vary depending on the delivery address.
Standard shipping is free on orders over US$99.
All delivery options and their corresponding fees will be displayed at checkout.
Orders may be delayed due to high demand. Thank you for bearing with us.
Shipping times:
Please allow 1-3 business days for our warehouse to process your order before the parcel is shipped. Note that fulfillment times can vary, during sales and holidays.
Return and Exchange Policy:
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer returns and exchanges within 30 days of purchase for store credit only for now.
Return and Exchange Conditions:
All returns and exchanges must be requested within 30 days of purchase.
Items must be returned in their original condition with all tags and packaging intact.
Items must not have been used, washed, or altered in any way.
We do not offer refunds, only store credit.
Shipping charges are non-refundable.
Sale items are final sale and cannot be returned or exchanged.
How to Request a Return or Exchange:
Email us at [email protected] or submit a request at Customer support with your order number, item name, and reason for return/exchange.
Wait for our customer service team to review your request.
If your request is approved, we will provide you with a return shipping label and instructions.
Once we receive your returned item(s), we will issue store credit to your account within 3-5 business days.
If you receive a defective or damaged item, please contact us within 48 hours of delivery to receive a replacement item or store credit.